We love our products and are confident you’ll love them too.
That’s why we offer a 30-day risk-free trial.
If you’re not completely satisfied with your purchase, you can request a return or refund within 30 days of receiving your order.
Return conditions
• The product must be returned in acceptable condition.
• Return shipping costs may be the customer’s responsibility, except in cases where we made a mistake or the product is defective.
• Proof of purchase may be required.
Return process
Before returning anything, please contact us to get the necessary instructions.
Information about the return address is available on our dedicated page.
Contact
If you have any questions about returns or refunds, you can contact us at:
📧 contactbowvibe@gmail.com
Refund
Once we receive and inspect your return, we’ll let you know whether your refund has been approved.
If approved, the refund will be issued to your original payment method within a few days.
📦 Delivery times
- Europe: 5 to 8 business days
- Outside Europe: 6 to 10 business days
Orders are prepared and shipped within 24 to 48 hours.
📦 How can I track my order?
As soon as your order ships, you’ll automatically receive a confirmation email containing your tracking number.
If you don’t receive it or have any questions, our customer service team is here to help:
📧 contactbowvibe@gmail.com
🔒 Is payment secure?
Yes, all payments are 100% secure.
We accept Visa, Mastercard, PayPal, as well as other secure payment methods.
