We love our products and are confident that you will love them too.
That’s why we offer a risk-free 30-day trial.
If you are not completely satisfied with your purchase, you can request a return or refund within 30 days of receiving your order.
Return conditions
• The product must be returned in acceptable condition.
• Return shipping costs may be the customer’s responsibility, except in the event of an error on our part or a defective product.
• Proof of purchase may be required.
Return procedure
Before making any return, please contact us to receive the necessary instructions.
Information regarding the return address is available on our dedicated page.
Contact
For any questions regarding returns or refunds, you can contact us at:
📧 contactbowvibe@gmail.com
Refunds
Once the return has been received and inspected, we will inform you whether the refund has been approved.
If approved, the refund will be issued to the original payment method within a few days.
📦 Delivery times
- Europe: 5 to 8 business days
- Outside Europe: 6 to 10 business days
Orders are prepared and shipped within 24 to 48 hours.
📦 How can I track my order?
As soon as your order is shipped, you will automatically receive a confirmation email containing your tracking number.
If you do not receive it or have any questions, our customer service team is here to help:
📧 contactbowvibe@gmail.com
🔒 Is payment secure?
Yes, all payments are 100% secure.
We accept Visa, Mastercard, PayPal, as well as other secure payment methods.