General Terms and Conditions of Sale – Bowvibe
Last updated: June 19, 2026
Article 1 – Purpose
These General Terms and Conditions of Sale govern sales concluded between Bowvibe and any customer making a purchase on the site bowvibe.com.
Any order placed on the site implies unreserved acceptance of these General Terms and Conditions of Sale.
Bowvibe reserves the right to amend these General Terms and Conditions of Sale at any time. The applicable terms are those in force on the date the order is placed.
Article 2 – Products
The products offered for sale are presented as accurately as possible.
Photographs, videos, and illustrations are provided for informational purposes only and may differ slightly from the product delivered, without Bowvibe incurring any liability.
Bowvibe reserves the right to modify or remove any product from its catalog at any time.
Article 3 – Prices
The prices displayed on the site are shown in the currency selected by the customer and include taxes where required by applicable regulations.
Any delivery charges are indicated before the order is finally confirmed.
Bowvibe reserves the right to change its prices at any time, without affecting orders that have already been confirmed.
Article 4 – Orders
All orders are considered final once payment has been confirmed and the confirmation email has been sent.
Bowvibe reserves the right to refuse or cancel an order in the event of fraud, inaccurate information, an obvious pricing error, or the inability to fulfill the order.
If a product becomes unavailable after the order is placed, the customer may receive a replacement, store credit, or a full refund.
Article 5 – Order Cancellation
The customer may request cancellation of their order within 24 hours following its confirmation by contacting our customer service at:
Support@bowvibe.com
After this period, the order may already have been prepared or shipped, and its cancellation can no longer be guaranteed.
However, the customer may exercise their right of withdrawal where applicable.
Article 6 – Payment
Payment is due immediately upon placing the order.
Payments are fully secured by our payment providers.
Bowvibe never has access to its customers’ complete banking information.
In the event of payment refusal or failure, the order may be canceled.
Article 7 – Delivery
Orders are prepared and shipped as soon as possible after payment has been confirmed.
Bowvibe delivers to many countries around the world.
Delays attributable to carriers, customs formalities, or any event beyond our control shall not incur our liability.
The customer is responsible for the accuracy of the delivery information provided when placing the order.
Article 8 – Right of Withdrawal
Consumers entitled to a right of withdrawal have the period provided for by applicable law to exercise this right.
The return and refund procedures are detailed in the Return and Refund Policy available on the website.
In accordance with the regulations, certain products unsealed for hygiene or health protection reasons cannot be returned.
Article 9 – Statutory Warranties
Consumers benefit from the statutory warranties provided for by the applicable regulations.
In the event of a defective or non-conforming product, the customer may contact our customer service at Support@bowvibe.com in order to obtain an appropriate solution.
Article 10 – Liability
Bowvibe shall not be held liable for indirect damages related to the use of the website or products.
Our liability is limited to the amount actually paid for the order concerned, unless otherwise required by mandatory law.
Article 11 – Personal Data
Personal data is collected and processed in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).
Article 12 – Intellectual Property
All content on the website (texts, images, videos, logos, trademarks, graphics, and designs) is protected by intellectual property laws.
Any reproduction or use without prior authorization is prohibited.
Article 13 – Force Majeure
Bowvibe shall not be held liable for failure to perform its obligations in the event of a natural disaster, pandemic, conflict, strike, transport interruption, computer failure, or any other event beyond its control.
Article 14 – Complaints and Mediation
For any complaint, the customer may contact our customer service at:
Support@bowvibe.com
In the event of an unresolved dispute, the customer may use a consumer mediation service free of charge in accordance with the applicable regulations.
Article 15 – Applicable Law
These General Terms and Conditions of Sale are governed by French law.
Consumers residing in another country nevertheless retain the benefit of the mandatory protective provisions provided for by the legislation of their country of residence where applicable.
Article 16 – Acceptance of the General Terms and Conditions of Sale
By validating their order on bowvibe.com, the customer acknowledges having read these General Terms and Conditions of Sale and accepts them without reservation.
Contact
Bowvibe
60 rue François 1er
75008 Paris – France
SIREN: 101 990 760
E-mail: Support@bowvibe.com
