Order Cancellation
You may request to cancel your order within 24 hours of its confirmation, provided it has not yet been shipped.
To request a cancellation, contact our customer service team at support@bowvibe.com and include your order number.
After this period, your order may already have been prepared, processed, or shipped by our fulfillment center. In this case, cancellation can no longer be guaranteed.
If cancellation is no longer possible, you may, where applicable law provides for it, exercise your right of withdrawal or make a return in accordance with our Return and Refund Policy.
30-Day Satisfaction Guarantee
We love our products and want you to be completely satisfied with your purchase.
That is why we offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, contact our customer service team so that we can review your request in accordance with the terms of our return and refund policy.
International Shipping
We offer tracked and insured international shipping for all our orders.
Your order is prepared within 1 to 3 business days before being shipped.
Once your order has been shipped, you will receive tracking information so you can track its progress.
Estimated delivery time: approximately 9 business days, depending on your country.