Privacy Policy – Bowvibe
Last updated: June 19, 2026
At Bowvibe, we place great importance on protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website bowvibe.com or make a purchase.
1. Data controller
Bowvibe
60 rue François 1er, 75008 Paris, France
Email: Support@bowvibe.com
2. Personal data collected
When you use our website or place an order, we may collect the following information:
- First and last name
- Email address
- Phone number
- Billing and delivery address
- Information relating to your order
- IP address, browser type, and browsing data
- Data collected through cookies and similar technologies
Payment information is processed securely by our payment providers. Bowvibe never has access to your complete bank details.
3. Purposes of processing
Your data is used to:
- Process and ship your orders;
- Manage customer service and after-sales service;
- Send you order confirmations and tracking information;
- Respond to your contact requests;
- Improve our website and services;
- Prevent fraud and secure transactions;
- Comply with our legal and accounting obligations;
- Send you commercial offers when you have consented to this.
4. Legal basis for processing
The processing of your data is based on:
- Performance of the sales contract;
- Your consent to marketing communications and non-essential cookies;
- Our legitimate interest in improving our services and preventing fraud;
- Our legal tax and accounting obligations.
5. Retention period
We retain your data for a limited period:
- Customer data: up to 3 years after the last business contact;
- Billing data: 10 years in accordance with legal requirements;
- Cookies: 13 months maximum.
6. Data sharing
Your data may be transmitted only when necessary to:
- Our secure payment providers;
- Our logistics partners and carriers;
- Our technical providers (hosting, e-commerce platform, maintenance);
- Our advertising partners (Google, Meta, TikTok), only with your consent.
Bowvibe never sells your personal data to third parties.
When your data is transferred outside the European Economic Area, we implement the safeguards provided for by the General Data Protection Regulation (GDPR).
7. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, disclosure, or alteration.
Our website uses a secure SSL protocol to protect data exchanges.
8. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restriction of processing;
- Right to object;
- Right to data portability;
- Right to withdraw your consent at any time.
You can exercise these rights by contacting us at:
Support@bowvibe.com
We will respond to your request within a maximum period of one month.
If you believe that your rights are not being respected, you may lodge a complaint with the competent authority in your country of residence, particularly with the CNIL in France.
9. Cookies
Our website uses cookies necessary for its operation and, subject to your consent, analytical and advertising cookies.
You can change your preferences at any time via our cookie management banner.
10. Children's data
Our services are not intended for individuals under 16. We do not knowingly collect their personal data.
11. Policy changes
Bowvibe may modify this Privacy Policy at any time. The most recent version will be published on this page with its update date.
12. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:
Bowvibe
60 rue François 1er, 75008 Paris, France
Support@bowvibe.com
