Privacy Policy – Bowvibe
Last updated: June 19, 2026
At Bowvibe, we place great importance on protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our site bowvibe.com or make a purchase.
1. Data controller
Bowvibe
60 rue François 1er, 75008 Paris, France
Email: Support@bowvibe.com
2. Personal data collected
When you use our site or place an order, we may collect the following information:
- First and last name
- Email address
- Phone number
- Billing and delivery address
- Information related to your order
- IP address, browser type, and browsing data
- Data collected via cookies and similar technologies
Payment information is securely processed by our payment providers. Bowvibe never has access to your full bank details.
3. Purposes of processing
Your data is used to:
- Processing and shipping your orders;
- Managing customer service and after-sales service;
- Sending you order confirmations and tracking information;
- Responding to your contact requests;
- Improving our website and services;
- Preventing fraud and securing transactions;
- Complying with our legal and accounting obligations;
- Sending you commercial offers when you have consented.
4. Legal basis for processing
The processing of your data is based on:
- The execution of the sales contract;
- Your consent for marketing communications and non-essential cookies;
- Our legitimate interest in improving our services and preventing fraud;
- Our legal obligations regarding tax and accounting.
5. Retention period
We retain your data for a limited period:
- Customer data: up to 3 years after the last commercial contact;
- Billing data: 10 years in accordance with legal obligations;
- Cookies: maximum 13 months.
6. Data sharing
Your data may only be transmitted when necessary for:
- Our secure payment providers;
- Our logistics partners and carriers;
- Our technical providers (hosting, e-commerce platform, maintenance);
- Our advertising partners (Google, Meta, TikTok) only with your consent.
Bowvibe never sells your personal data to third parties.
When your data is transferred outside the European Economic Area, we implement the safeguards provided by the General Data Protection Regulation (GDPR).
7. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, disclosure, or alteration.
Our site uses a secure SSL protocol to protect data exchanges.
8. Your Rights
In accordance with the GDPR, you have the following rights:
- Right of access;
- Right to rectification;
- Right to erasure;
- Right to restrict processing;
- Right to object;
- Right to data portability;
- Right to withdraw your consent at any time.
You can exercise these rights by contacting us at:
Support@bowvibe.com
We will respond to your request within a maximum of one month.
If you believe your rights are not being respected, you can file a complaint with the competent authority in your country of residence, including the CNIL for France.
9. Cookies
Our site uses cookies necessary for its operation as well as, subject to your consent, analytical and advertising cookies.
You can change your preferences at any time via our cookie management banner.
10. Minor Data
Our services are not intended for persons under 16 years old. We do not knowingly collect their personal data.
11. Policy Changes
Bowvibe may modify this Privacy Policy at any time. The most recent version will be posted on this page with its update date.
12. Contact
For any questions regarding this Privacy Policy or the processing of your personal data, you can contact us at:
Bowvibe
60 rue François 1er, 75008 Paris, France
Support@bowvibe.com