We love our products and are confident that you will too.
That is why we offer a 30-day risk-free trial.
If you are not completely satisfied with your purchase, you may request a return or refund within 30 days after receiving your order.
Return conditions
• The product must be returned in an acceptable condition.
• Return shipping costs may be borne by the customer, except in cases of our error or defective product.
• Proof of purchase may be required.
Return procedure
Before any return, please contact us to obtain the necessary instructions.
Information regarding the return address is available on our dedicated page.
Contact
For any questions regarding returns or refunds, you can contact us at:
📧 contactbowvibe@gmail.com
Refund
Once the return is received and inspected, we will inform you whether the refund is approved.
If approved, the refund will be made to the original payment method within a few days.
📦 Delivery times
- Europe: 5 to 8 working days
- Outside Europe: 6 to 10 working days
Orders are prepared and shipped within 24 to 48 hours.
📦 How can I track my order?
As soon as your order is shipped, you will automatically receive a confirmation email containing your tracking number.
If you do not receive it or for any questions, our customer service is at your disposal:
📧 contactbowvibe@gmail.com
🔒 Is the payment secure?
Yes, all payments are 100% secure.
We accept Visa, Mastercard, PayPal, as well as other protected payment methods.